In an ever-advancing world which sees the use (and oftentimes abuse) of AI seep into a multitude of fields, I’m proud that we keep things more human on our end. Yes, AI is a powerful tool, and here at SmartSource, we’re strategically using it to empower our people, not replace them; at the end of […]
SmartSource was built on the past experiences of its management team who started, not in fancy boardrooms or sleek high-rise offices, but on the frontlines, armed with nothing but a phone in a call center. Our founder and CEO, Majid Khoury, kickstarted his career in sales and customer service in Canada’s telecom industry. He expertly […]
Majid Khoury never wanted his company to become just another drop in the wide ocean of BPO companies. He wanted to disrupt the space. He wanted to make waves. He isn’t simply SmartSource’s founder. Majid is a builder and a firm believer in outdoing personal bests. He began his career as a call center agent […]
